What Does An Incomplete Test Mean?
An incomplete test was not able to be analyzed by our laboratory due to issues with the test kit. These issues may be the result of collection errors, processing errors, or physical errors with the test kit. As a result, it is our recommendation that you be be tested again at our testing site. You can schedule a new test by visiting https://app.beacontesting.com/.
If you got an incomplete test result and are having difficulty scheduling a new appointment, you can contact us at email@example.com or (617) 741-7310.