Project Beacon COVID-19 Knowledge Base
  • Support Home
  • Public Testing Sites
  • Rapid Antigen Testing
  • Pooled Testing

Troubleshooting

  • What do alerts like "Activation Pending" and "Not Cleared" in my roster mean?
  • How do I create an account for administrative use?
  • How do I register personnel to be tested using links and codes?
  • How do I upload a roster (for pooling or symptomatic BinaxNOW)
  • How do I add a single patient profile to an organization?
  • How do I get consent for a patient with an incomplete profile?
  • How do I create and use personnel groups?
  • How do I perform a pooled test?
  • How to package pooled specimens for the lab
  • How do I view results from a pooled test?
  • What does my pooled result mean?
  • How do I reflex test with Rapid Antigen (Binax) Test?
  • How to set up Dymo printer for PCR reflex testing
  • How to package PCR reflex specimens for the lab
  • How do I resend an account activation link?
  • How do I download test site results?
  • Appointment status viewing filters

Categories

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  • For Organizations
  • For Parents
  • Getting Started
  • Troubleshooting
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